Terms of service

Welcome to Blinkit Mart. These Terms of Service govern your access to and use of our website, https://blinkit-mart.in/, and any purchases made through our platform.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. General Information

Blinkit Mart is an online shopping platform offering a range of everyday and useful products to customers across India.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Updated terms will be published on this page.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are using the website on behalf of another person, you confirm that you are authorized to do so.

3. Products and Descriptions

We make reasonable efforts to display product descriptions, images, prices, and specifications accurately.

However:

  • Actual product colours, appearance, or packaging may vary slightly.

  • Product images may be illustrative.

  • Product availability may change without prior notice.

  • Minor variations may occur due to manufacturing or supplier updates.

Please review the product details carefully before placing an order.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

We reserve the right to update product prices, offers, discounts, and promotions at any time.

Available payment options may include online payments and Cash on Delivery (COD), subject to order eligibility and serviceable locations.

For prepaid orders, payment must be successfully completed before the order is processed.

5. Order Placement and Confirmation

When you place an order, you agree to provide accurate and complete information, including your name, mobile number, email address, and delivery address.

After receiving an order, we may contact you to verify order details or confirm delivery information.

We reserve the right to cancel or refuse an order where reasonably necessary, including cases involving:

  • Incorrect or incomplete customer information.

  • Suspected fraudulent or unauthorized activity.

  • Product unavailability.

  • Pricing or listing errors.

  • Delivery restrictions or serviceability issues.

If payment has already been collected for an order that we cancel, an applicable refund will be processed.

6. Shipping and Delivery

We aim to deliver orders to serviceable locations across India. Delivery timelines are estimates and may vary depending on location, product availability, courier operations, weather, or other circumstances.

We may work with third-party fulfillment and logistics partners for order processing, packaging, shipping, and delivery.

For further information, please review our Shipping Policy.

7. Returns, Replacements, and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy.

Customers should review the applicable product details and return conditions before placing an order.

Nothing in these Terms limits any consumer rights available under applicable Indian law.

8. Customer Responsibilities

When using our website, you agree:

  • To provide accurate and complete information.

  • Not to use the website for unlawful or fraudulent purposes.

  • Not to interfere with the website's operation or security.

  • Not to attempt unauthorized access to our systems.

  • Not to submit false, misleading, or abusive information.

  • To use the website in accordance with applicable laws.

9. Intellectual Property

All website content, including text, graphics, logos, designs, images, and other materials, is owned by Blinkit Mart or used with appropriate permission, where applicable.

You may not copy, reproduce, distribute, modify, or commercially use website content without prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, shipping providers, logistics partners, and external websites.

We are not responsible for the independent policies, content, or practices of third-party websites and services. Your use of such services may be subject to their own terms and conditions.

11. Limitation of Liability

To the extent permitted by applicable law, Blinkit Mart will not be liable for indirect or consequential losses arising from the use of our website or temporary service interruptions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law, including consumer protection laws.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Errors and Omissions

Occasionally, our website may contain typographical errors, inaccurate product information, pricing mistakes, or other omissions.

We reserve the right to correct such errors and update information. If an error affects an order already placed, we may contact you to discuss the available options or cancel the affected order and process any applicable refund.

14. Governing Law

These Terms of Service shall be governed by the applicable laws of India. Any disputes shall be handled by the competent courts or authorities in accordance with applicable Indian law.

15. Changes to These Terms

We may revise these Terms of Service from time to time. Any changes will be published on this page. Your continued use of the website after updated terms are published will be subject to the revised terms, to the extent permitted by law.

16. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Business Name: Blinkit Mart

Website: https://blinkit-mart.in/

Email: support@blinkit-mart.in